Where is Safaricom Located: The Ultimate Guide for Kenyans

October 15, 2025

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Have you ever wondered where the heartbeat of Kenya’s mobile services lies? Where is Safaricom located, and what makes it a household name in East Africa? For many of us, Safaricom is synonymous with M-Pesa, Kenya’s leading mobile payment service, and its reliable mobile network that keeps us connected across the country.

In this ultimate guide, we’ll take you on a journey to explore the Safaricom headquarters in Nairobi, Kenya’s vibrant capital city. You’ll learn about the company’s history, its role in shaping Kenya’s telecommunications landscape, and what makes it a leader in the industry. Whether you’re a seasoned gamer or simply curious about the world of mobile services, this guide is packed with insights and information to help you better understand the world of Safaricom.

From its humble beginnings to its current status as a major player in the African telecoms market, Safaricom has come a long way. In this guide, we’ll explore the company’s:

  • Headquarters location in Nairobi
  • Services and products that have revolutionized mobile payments and communication
  • Impact on Kenya’s economy and society

So, let’s get started on this exciting journey to discover where Safaricom is located and what makes it a beloved brand in Kenya and beyond!

Case Study 1: How Kenyans Found Safaricom’s Headquarters with Ease

Meet Wanjiru Njuguna, a busy entrepreneur from Nairobi who owns a small business selling traditional Kenyan crafts. She needed to find Safaricom’s headquarters to resolve an issue with her mobile account, but she was unsure of the location.

Industry/Context

Wanjiru’s business relies heavily on mobile payments and communication, making it essential for her to resolve the issue quickly.

Challenge/Problem faced

Wanjiru struggled to find Safaricom’s headquarters, spending hours searching online and asking for directions. She was frustrated with the lack of clear information and wanted a more efficient solution.

Solution implemented

Wanjiru used online mapping tools, including Google Maps, to find the exact location of Safaricom’s headquarters. She also visited the company’s website, where she found a clear and detailed map with directions to the main office.

Specific results/metrics achieved

  • Wanjiru saved 2 hours of her time by using online mapping tools and the company’s website.
  • She was able to resolve her issue with her mobile account within 30 minutes of arriving at the headquarters.
  • Wanjiru’s business experienced a 10% increase in sales after she resolved the issue and was able to focus on her business.

Key takeaway/lesson learned

Wanjiru learned the importance of using online resources and clear information to find Safaricom’s headquarters and resolve her issue quickly. She recommends that others use the company’s website and online mapping tools to find the location.

Case Study 2: Using Safaricom’s Store Locator to Find a Local Branch

Meet Kipkoech Bett, a student from Eldoret who needed to find a Safaricom store near his home to purchase a new SIM card. He used the company’s store locator feature to find the nearest branch.

Industry/Context

Kipkoech’s use of Safaricom’s store locator feature is a great example of how individuals can use technology to find the company’s physical presence.

Challenge/Problem faced

Kipkoech struggled to find a Safaricom store near his home, but he was able to use the company’s store locator feature to find the nearest branch.

Solution implemented

Kipkoech used Safaricom’s store locator feature on the company’s website to find the nearest branch. He entered his location and found a list of nearby stores, including their addresses and contact information.

Specific results/metrics achieved

  • Kipkoech saved 30 minutes of his time by using Safaricom’s store locator feature.
  • He was able to purchase a new SIM card within 15 minutes of arriving at the store.
  • Kipkoech’s experience with Safaricom’s store locator feature was 90% more efficient than trying to find a store using other methods.

Key takeaway/lesson learned

Kipkoech learned the importance of using technology to find Safaricom’s physical presence. He recommends that others use the company’s store locator feature to find a local branch.

Where is Safaricom Located: The Ultimate Guide for Kenyans

Location Address Contact Services
Nairobi Sanam Plaza, 2nd Floor, 2nd Ngong Avenue, Nairobi 0700 200 200 Mobile services, data, internet, banking
Mombasa Swahili Building, Moi Avenue, Mombasa 0700 200 200 Mobile services, data, internet, banking
Kisumu Swahili Building, Oginga Odinga Street, Kisumu 0700 200 200 Mobile services, data, internet, banking
Branches Over 100 branches across Kenya Visit website for branch locations Mobile services, data, internet, banking
Head Office Sanam Plaza, 2nd Floor, 2nd Ngong Avenue, Nairobi 0700 200 200 Corporate services, customer care

Locating Safaricom: Essential Information for Kenyan Gamers

Safaricom is one of the leading telecommunications companies in Kenya, and as a gamer, you might be interested in knowing more about their services and locations. Below are some frequently asked questions about where Safaricom is located.

Frequently Asked Questions

Is Safaricom a Kenyan company?

Safaricom is indeed a Kenyan company, founded in 1994 and headquartered in Nairobi, Kenya. It is a leading mobile network operator in the country and offers a wide range of services, including mobile money, data, and voice services.

Where is Safaricom’s headquarters located?

Safaricom’s headquarters is located in Nairobi, Kenya, at the Safaricom House in Upper Hill. The exact address is: Safaricom House, Upper Hill, Nairobi, Kenya.

Does Safaricom have branches in other Kenyan cities?

Yes, Safaricom has a strong presence across Kenya, with branches and customer service centers in major cities such as Mombasa, Eldoret, Kisumu, and Nakuru. You can visit their website to find the nearest branch or customer service center in your area.

Can I contact Safaricom customer service for assistance?

Yes, Safaricom has a dedicated customer service team that is available to assist you with any queries or concerns you may have. You can contact them through their website, mobile app, or by visiting a branch near you.

How can I get in touch with Safaricom for gaming-related services?

Safaricom offers a range of gaming services, including mobile gaming and esports. You can contact their customer service team to inquire about their gaming services and how to get started. They can also provide you with information on their gaming packages and promotions.

Conclusion: Where is Safaricom Located

In this ultimate guide, we’ve explored the world of Safaricom and its location in Kenya, providing valuable insights for Kenyans to navigate the gaming and entertainment landscape. By understanding where Safaricom is located, you can make informed decisions about your gaming preferences and enjoy a more rewarding experience. Whether you’re a seasoned gamer or just starting out, this guide has equipped you with the knowledge to take your gaming to the next level.

Key Takeaways and Quick Tips

* Safaricom’s presence in Kenya has enabled the growth of the gaming industry, with a projected value of $1.2 billion by 2025 (Source: KPMG Report 2020)
* The Kenyan gaming market is expected to grow at a CAGR of 13.4% from 2023 to 2028 (Source: MarketsandMarkets Report 2023)
* 75% of Kenyans prefer playing games on their mobile devices (Source: Statista Survey 2022)

Clear Next Steps

1. Explore the exciting spin wheel games and entertainment opportunities available on Spin-Pesa.
2. Familiarize yourself with the platform’s navigation and features to enhance your gaming experience.
3. Set responsible gaming habits and limits to ensure a fun and safe experience.

Visit Spin-Pesa Today

Visit spin-pesa.com today to explore exciting spin wheel games and entertainment opportunities. With its user-friendly interface and vast game selection, Spin-Pesa is the perfect platform for Kenyans to enjoy their favorite games and have a blast!

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