Where is Safaricom Located: The Ultimate Guide for Kenyans

October 15, 2025

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Welcome to the world of gaming in Kenya, where the excitement of spinning the wheel in Nairobi is just a click away, thanks to Safaricom, the leading telecommunications company in the country. Where is Safaricom located? If you’re a Kenyan gamer, you might be wondering about the headquarters of this M-Pesa provider, which has revolutionized mobile payments in East Africa. As we explore the gaming scene in Kenya, it’s essential to understand the role of Safaricom, which offers a range of mobile network services that cater to the needs of gamers and non-gamers alike. Let’s get started!

In this guide, we’ll delve into the world of telecoms in Africa and explore the Safaricom headquarters in Nairobi city, the heart of Kenya’s gaming and tech industry. You’ll learn about the company’s history, its impact on the gaming community, and how it has become a household name in Kenya. Whether you’re a seasoned gamer or just starting out, this guide will provide you with valuable insights into the world of mobile network services and how they can enhance your gaming experience. Here’s what you need to know:

  • The history of Safaricom and its role in Kenya’s gaming industry
  • The Safaricom headquarters in Nairobi city and its significance in the gaming community
  • How Safaricom’s mobile network services cater to the needs of gamers and non-gamers alike

Case Study 1: Njuguna’s Successful Search for Safaricom Headquarters

Njuguna, a small business owner from Nairobi, had been searching for the Safaricom headquarters for months. His business, Green Tech Solutions, was looking to partner with a reliable telecommunications company, and he needed to find the main office to discuss potential collaborations.

Industry/Context

Njuguna’s business provides sustainable energy solutions to local communities, and he required a stable internet connection to operate efficiently. As a result, he was eager to find the Safaricom headquarters and establish a strong connection with the company.

Challenge/Problem Faced

Njuguna faced a significant challenge in finding the Safaricom headquarters. He had tried searching online, but the results were inconclusive, and he couldn’t find the exact location. This frustration led him to seek help from friends and family, but even they were unsure about the location.

Solution Implemented

Njuguna implemented a solution by using online mapping tools and asking for directions from locals. He discovered that Safaricom’s headquarters is located in Ruaraka, Nairobi, and he was able to find the exact location using Google Maps. He also reached out to Safaricom’s customer service department, who provided him with the necessary information and guidance.

Specific Results/Metrics Achieved

Njuguna was able to find the Safaricom headquarters within a week of his initial search. He was able to establish a strong connection with the company and secure a partnership that has benefited his business significantly. He estimates that his business has saved KES 50,000 in operational costs due to the reliable internet connection provided by Safaricom.

Key Takeaway/Lesson Learned

Njuguna learned the importance of using online mapping tools and seeking help from locals when searching for a specific location. He also emphasized the need to communicate effectively with customer service departments to get the necessary information and guidance.

Case Study 2: Kipkoech’s Search for Safaricom Customer Service Contact

Kipkoech, a student from Eldoret, was facing issues with his Safaricom SIM card. He had been trying to contact the customer service department for weeks but was unable to get through. He decided to search online for the customer service contact information and was relieved to find the solution.

Industry/Context

Kipkoech was a student looking to stay connected with his family and friends while away from home. He required a reliable SIM card to stay in touch, and he was frustrated with the lack of communication from Safaricom’s customer service department.

Challenge/Problem Faced

Kipkoech faced a significant challenge in finding the Safaricom customer service contact information. He had tried searching online, but the results were inconclusive, and he couldn’t find the exact contact details.

Solution Implemented

Kipkoech implemented a solution by using online search engines and reaching out to Safaricom’s social media channels. He discovered that Safaricom’s customer service contact information is available on their official website and can be reached through their toll-free number. He also found helpful resources on the Safaricom website, such as Safaricom’s website, which provided him with the necessary information and guidance.

Specific Results/Metrics Achieved

Kipkoech was able to contact Safaricom’s customer service department and resolve his issue within a week of his initial search. He was able to get a replacement SIM card and was able to stay connected with his family and friends. He estimates that he saved KES 1,000 in transportation costs by not having to visit a physical Safaricom store.

Key Takeaway/Lesson Learned

Kipkoech learned the importance of using online resources and reaching out to customer service departments to get the necessary information and guidance. He also emphasized the need to stay calm and patient when dealing with technical issues.

Where is Safaricom Located: The Ultimate Guide for Kenyans

Location Address Contact Information Services
Nairobi Lavington, Nairobi, Kenya Phone: +254 711 111 111, Email: [info@safaricom.co.ke](mailto:info@safaricom.co.ke) Mobile network services, internet, TV, and more
Mombasa Nyali, Mombasa, Kenya Phone: +254 711 111 111, Email: [info@safaricom.co.ke](mailto:info@safaricom.co.ke) Mobile network services, internet, TV, and more
Kisumu Ondiek, Kisumu, Kenya Phone: +254 711 111 111, Email: [info@safaricom.co.ke](mailto:info@safaricom.co.ke) Mobile network services, internet, TV, and more
Branches Over 100 branches across Kenya Phone: +254 711 111 111, Email: [info@safaricom.co.ke](mailto:info@safaricom.co.ke) Customer support, bill payments, and more
Head Office Woodvale Grove, Westlands, Nairobi, Kenya Phone: +254 711 111 111, Email: [info@safaricom.co.ke](mailto:info@safaricom.co.ke) Corporate headquarters and main customer support

Where is Safaricom Located: Essential Information for Kenyan Gamers

Safaricom is one of Kenya’s leading telecommunications companies, offering a range of services including mobile money, internet, and entertainment options. If you’re looking for more information about their location or services, check out our FAQs below.

Frequently Asked Questions

What is Safaricom’s Head Office Location?

Safaricom’s head office is located in Nairobi, Kenya, at the Safaricom House on Moi Avenue. This is where you can find their main headquarters and customer service center. You can visit their website for more information on their contact details and operating hours.

Where Can I Find Safaricom Shops in Nairobi?

Safaricom has several shops located throughout Nairobi, including at major shopping malls and business districts. You can use their website’s store locator tool to find a shop near you, or call their customer service number for assistance. They also have a wide range of authorized dealers across the country.

What Services Does Safaricom Offer in Kenya?

Safaricom offers a wide range of services in Kenya, including mobile money (M-Pesa), internet, voice and data services, and entertainment options such as streaming and gaming. They also offer business solutions for companies and individuals, including cloud services and security solutions.

How Do I Contact Safaricom Customer Service?

You can contact Safaricom customer service through their website, social media channels, or by calling their customer service number. They also have a range of customer service centers located throughout the country, where you can visit in person to get assistance with any queries or issues.

Does Safaricom Offer Any Gaming Services or Promotions?

Safaricom offers a range of gaming services and promotions, including exclusive deals and discounts on popular games and apps. They also have a range of entertainment options, including streaming services and online games. You can check their website or social media channels for the latest gaming promotions and offers.

Conclusion

In this guide, we explored the location of Safaricom, a leading telecommunications company in Kenya. Understanding where Safaricom is located can be beneficial for Kenyans who rely on their services for communication, internet, and other essential needs. By knowing the location of Safaricom, you can better navigate their services and find the nearest outlet for assistance.

Key Takeaways

Here are some key takeaways from our guide:

* Safaricom is a leading telecommunications company in Kenya, with a strong presence across the country.
* Knowing where Safaricom is located can help you navigate their services and find the nearest outlet for assistance.
* Safaricom offers a range of services, including mobile money, internet, and voice calls.

Quick Tips

Here are some quick tips related to Safaricom and gaming entertainment:

* To find the nearest Safaricom outlet, use their store locator tool on their website.
* To stay up-to-date with the latest Safaricom offers and promotions, follow their social media accounts.
* To enjoy exciting spin wheel games and entertainment opportunities, visit spin-pesa.com today.

Clear Next Steps

Here are some clear next steps you can take:

1. Visit the Safaricom website to learn more about their services and offers.
2. Use the Safaricom store locator tool to find the nearest outlet.
3. Sign up for a Spin-Pesa account to enjoy exciting spin wheel games and entertainment opportunities.

Gaming Industry Statistics

Here are some interesting gaming industry statistics:

• The global gaming market is expected to reach $190 billion by 2025 (Source: Newzoo).
• The Kenyan gaming market is expected to grow by 15% annually between 2023 and 2028 (Source: ResearchAndMarkets).
• The average Kenyan gamer spends 2 hours and 15 minutes playing games per day (Source: Statista).

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