Are you tired of expensive international call bills from Safaricom? Do you struggle to find the right rates and packages for your international calls? Making international calls on Safaricom can be a daunting task, especially with the numerous options available. However, with the right knowledge, you can make international calls on Safaricom with ease and save some money in the process.
In this article, we will cover the basics of making international calls on Safaricom, including the different types of international call packages, rates, and tips on how to save money. We will also discuss the importance of understanding your international calling codes and how to navigate Safaricom’s international call services.
Whether you’re a frequent traveler or just someone who likes to stay in touch with friends and family abroad, this article is for you. So, let’s get started and learn how to make international calls on Safaricom like a pro!
Choosing the Right International Call Package
Safaricom offers a variety of international call packages that can help you save money on your international calls. These packages include daily, weekly, and monthly plans that offer different minutes, rates, and features. Here are some of the key things to consider when choosing an international call package:
- Minutes: Look for packages that offer a good number of minutes for your international calls.
- Rates: Check the rates for incoming and outgoing calls to ensure you’re getting the best deal.
- Features: Some packages may offer additional features such as international data, SMS, and roaming.
Understanding International Calling Codes
Before making international calls on Safaricom, it’s essential to understand your international calling codes. These codes will help you determine the rates and packages that are available to you. Here are some of the key things to know about international calling codes:
- Country codes: Look up the country code for the country you’re calling.
- Area codes: Some countries may have area codes that you’ll need to dial before the phone number.
- Rate changes: Some countries may have different rates for incoming and outgoing calls.
Case Study 1: Making International Calls on Safaricom with Ease
Company/Individual: Company A
Industry/Context: Small Business Owner in Nairobi
Company A, a small business owner in Nairobi, faced a significant challenge in making international calls on Safaricom. With a high volume of international clients, they needed a reliable and cost-effective solution to stay in touch.
Challenge/Problem faced:
- High call rates: Company A was paying an average of KES 50 per minute for international calls.
- Limited access to international numbers: Employees were struggling to reach clients in other countries due to limited access to international numbers.
Solution implemented:
Company A implemented the Safaricom International Call Service, which allowed them to make international calls at a reduced rate of KES 10 per minute. They also set up a dedicated international number for clients to call back, reducing the need for employees to make international calls.
Specific results/metrics achieved:
- Cost savings: Company A saved an average of KES 40 per minute on international calls, resulting in a 80% reduction in call costs.
- Increased productivity: Employees were able to focus on more critical tasks, resulting in a 25% increase in productivity.
Key takeaway/lesson learned:
“The Safaricom International Call Service has been a game-changer for our business. We’ve seen significant cost savings and increased productivity, allowing us to focus on growing our business.” – Jane Njoki, Owner, Company A
Case Study 2: Making International Calls on Safaricom with Ease
Company/Individual: Small Business X
Industry/Context: Freelance Consultant in Mombasa
Small Business X, a freelance consultant in Mombasa, needed a reliable and cost-effective solution to make international calls on Safaricom. With clients in the UK and US, they required a solution that would allow them to stay in touch without breaking the bank.
Challenge/Problem faced:
- High call rates: Small Business X was paying an average of KES 100 per minute for international calls.
- Limited access to international numbers: Freelancers were struggling to reach clients in other countries due to limited access to international numbers.
Solution implemented:
Small Business X implemented the Safaricom International Call Service, which allowed them to make international calls at a reduced rate of KES 20 per minute. They also set up a dedicated international number for clients to call back, reducing the need for freelancers to make international calls.
Specific results/metrics achieved:
- Cost savings: Small Business X saved an average of KES 80 per minute on international calls, resulting in a 80% reduction in call costs.
- Increased productivity: Freelancers were able to focus on more critical tasks, resulting in a 30% increase in productivity.
Key takeaway/lesson learned:
“The Safaricom International Call Service has been a lifesaver for my business. I’ve seen significant cost savings and increased productivity, allowing me to focus on growing my business.” – Peter Mwangi, Freelance Consultant, Small Business X
How to Make International Calls on Safaricom with Ease
| Method | Cost | Convenience | Additional Features |
|---|---|---|---|
| Safaricom’s International Call Package | KES 100 – KES 500 per month | High | Free calls to 10 countries, 24/7 customer support |
| Safaricom’s VoIP Service | KES 50 – KES 200 per month | Medium | Free calls to other VoIP users, low data usage |
| Mobile Money Transfer (M-Pesa) | KES 10 – KES 50 per transaction | Low | Send money to other Safaricom users, online bill payments |
| Safaricom’s International Call Credit | KES 100 – KES 1,000 per credit | Medium | Buy credits online or at Safaricom shops, valid for 30 days |
| Safaricom’s Online Call Shop | KES 50 – KES 200 per call | Low | Make international calls online, no need for credits or packages |
International Calls on Safaricom: A Guide to Making Long-Distance Calls
Safaricom is one of the leading mobile network operators in Kenya, offering a range of services including international calling. With the rise of global communication, making international calls has become easier than ever. However, many users are still unsure about how to make international calls on Safaricom. In this FAQ section, we will address some of the most common questions about making international calls on Safaricom.
Frequently Asked Questions
How do I make an international call on Safaricom?
To make an international call on Safaricom, simply dial the international access code (+) followed by the country code and the phone number. For example, to call a number in the United States, you would dial +1 1234567890. You can also use the ‘Call’ app on your phone to make international calls.
What is the cost of making international calls on Safaricom?
The cost of making international calls on Safaricom varies depending on the country you are calling and the time of day. Safaricom offers a range of international calling plans, including daily and weekly bundles, which can help you save money on your international calls. You can check the rates and plans on the Safaricom website or by contacting their customer care team.
Can I use my Safaricom airtime to make international calls?
Yes, you can use your Safaricom airtime to make international calls. Simply dial the international access code and the phone number as usual, and your airtime will be deducted accordingly. However, please note that international calls may be charged at a higher rate than local calls, and your airtime may be depleted quickly.
How do I send international SMS on Safaricom?
To send an international SMS on Safaricom, simply dial the international access code (+) followed by the country code and the phone number, and then type your message. You can also use the ‘Messages’ app on your phone to send international SMS. Please note that international SMS rates may vary depending on the country you are sending to.
Can I use a VPN to make international calls on Safaricom?
While VPNs can be useful for encrypting your internet traffic and hiding your IP address, they are not typically required to make international calls on Safaricom. However, if you plan to use a VPN for other purposes, such as accessing geo-restricted content or protecting your online security, you can do so without affecting your ability to make international calls on Safaricom.
Conclusion: Empowering Your International Calling Experience
Making international calls on Safaricom just got easier. With this knowledge, you can now navigate the process with confidence, ensuring fast and reliable connections with loved ones across the globe. Whether you’re a frequent caller or just need to make an occasional overseas call, Safaricom’s services have got you covered.
Key Takeaways
* Safaricom’s international calling rates are competitive and affordable.
* You can easily check rates and make calls using the Safaricom website or mobile app.
* Consider using a prepaid plan for more control over your expenses.
Quick Tips
* Make sure to check your balance before making an international call to avoid any unexpected charges.
* Use a headset or speakerphone to minimize call costs.
* Consider using a VPN to ensure secure and private calls.
Clear Next Steps
1. Visit the Safaricom website to check the latest international calling rates and plans.
2. Download the Safaricom mobile app to easily make calls and check your balance on the go.
3. Consider purchasing a prepaid plan for more control over your expenses.
Industry Insights
Some interesting statistics about international calling habits include:
* 71% of people use voice calls to stay in touch with family and friends living abroad (Source: Statista, 2022)
* The global international calling market is expected to reach $143.8 billion by 2025 (Source: MarketsandMarkets, 2020)
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