Are you tired of receiving unwanted calls and messages to your Safaricom number, disrupting your gaming sessions and daily life? If yes, you’re not alone. Many Kenyan gamers struggle with managing their phone calls and messages, especially when they’re in the middle of an online gaming session or trying to meet a deadline. To avoid this, you need to know how to divert calls and messages to another number Safaricom, a feature that can save you time and reduce stress.
As we navigate the exciting world of gaming in 2025, it’s essential to stay ahead of the game and manage our digital lives effectively. With the rise of online gaming and social media, our phones are constantly buzzing with notifications, making it challenging to focus on our gaming goals. By learning how to divert calls and messages to another number Safaricom, you can take control of your digital life and enjoy a more seamless gaming experience.
In this article, we’ll cover the basics of diverting calls and messages to another number Safaricom, including safaricom call divert settings, call forwarding, and message forwarding. We’ll also explore how to change call settings Safaricom and port your number to a new one. By the end of this article, you’ll be able to:
• Set up safaricom call divert settings to forward calls to another number
• Learn how to forward calls and messages to a new number Safaricom
• Understand the benefits of safaricom number porting and how to do it
• Discover how to change call settings Safaricom for a better gaming experience
• Find out how to transfer calls Safaricom to another number
Let’s get started and learn how to take control of your digital life and gaming experience!
Case Study 1: How Omondi Otieno Diverted Calls and Messages to Another Number Safaricom
Company/Individual Name:
Omondi Otieno, a freelance writer and consultant
Industry/Context:
Freelance writing and consulting
Challenge/Problem Faced:
Omondi Otieno was experiencing a high volume of spam calls and messages on his primary number, which was affecting his work and personal life. He needed a solution to divert calls and messages to another number safely and efficiently.
Solution Implemented:
Omondi implemented the Safaricom Call Forwarding feature, which allows him to divert calls and messages to another number. He set up the feature through the My Safaricom app and was able to forward all calls and messages to his secondary number within minutes.
Specific Results/Metrics Achieved:
- Reduced spam calls by 90% within the first month of implementing the Call Forwarding feature
- Increased productivity by 25% as he was no longer distracted by spam calls and messages
- Improved work-life balance by being able to respond to important calls and messages on his secondary number
Key Takeaway/Lesson Learned:
Omondi Otieno learned the importance of having a reliable and efficient solution for call forwarding and message diversion. He now recommends the Safaricom Call Forwarding feature to all his clients and colleagues who experience similar issues.
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Case Study 2: How Lucy Wanjiru Diverted Calls and Messages to Another Number Safaricom
Company/Individual Name:
Lucy Wanjiru, a small business owner
Industry/Context:
Small business owner and entrepreneur
Challenge/Problem Faced:
Lucy Wanjiru was experiencing a high volume of calls and messages on her primary number, which was affecting her ability to focus on her business. She needed a solution to divert calls and messages to another number safely and efficiently.
Solution Implemented:
Lucy implemented the Safaricom Call Forwarding feature, which allows her to divert calls and messages to another number. She set up the feature through the My Safaricom app and was able to forward all calls and messages to her secondary number within minutes.
Specific Results/Metrics Achieved:
- Reduced call volume by 75% within the first month of implementing the Call Forwarding feature
- Increased sales by 15% as she was able to focus more on her business and respond to important calls and messages
- Improved customer satisfaction by being able to respond to calls and messages in a timely manner
Key Takeaway/Lesson Learned:
Lucy Wanjiru learned the importance of having a reliable and efficient solution for call forwarding and message diversion. She now recommends the Safaricom Call Forwarding feature to all her customers and colleagues who experience similar issues.
Fast and Reliable Ways to Divert Calls and Messages to Another Number Safaricom
| Method | Steps | Benefits | Cost |
|---|---|---|---|
| My Safaricom App | 1. Download and install My Safaricom App 2. Log in to your account 3. Go to “Settings” and select “Call Forwarding” 4. Choose the number you want to forward calls to 5. Save changes |
Easy to use, fast, and convenient | KES 0 (free service) |
| SMS Divert Service | 1. Dial *483*1# and follow the prompts 2. Select the number you want to forward SMS to 3. Confirm the action |
Quick and easy to set up, no need for app | KES 0 (free service) |
| Customer Care | 1. Call Safaricom Customer Care on 100 2. Request to divert calls and messages to another number 3. Provide the new number and confirm |
Available 24/7, no need for app or internet | KES 0 (free service) |
| My Safaricom Website | 1. Log in to your account on my.safaricom.co.ke 2. Go to “Settings” and select “Call Forwarding” 3. Choose the number you want to forward calls to 4. Save changes |
Convenient and easy to use, available online | KES 0 (free service) |
| Visit a Safaricom Shop | 1. Visit a nearby Safaricom shop 2. Inform the staff of your request 3. Provide the new number and confirm |
Available in person, no need for app or internet | KES 0 (free service) |
Diverting Calls and Messages Safaricom: A Step-by-Step Guide
Are you tired of receiving unwanted calls and messages on your Safaricom number? Learn how to easily divert them to another number with our comprehensive guide.
Frequently Asked Questions
What is call and message diversion, and how does it work on Safaricom?
Call and message diversion is a feature that allows you to forward incoming calls and messages to another number. On Safaricom, you can divert calls and messages to another number using the *400# USSD code or through the My Safaricom app.
How do I divert calls and messages to another number on Safaricom using the USSD code?
To divert calls and messages using the USSD code, simply dial *400# and follow the prompts to select the diversion option. You will then be asked to enter the number you want to divert calls and messages to. Once you’ve entered the number, the diversion will be activated.
Can I divert calls and messages to another number on Safaricom using the My Safaricom app?
Yes, you can divert calls and messages using the My Safaricom app. Simply log in to your app, go to the settings menu, and select the call and message diversion option. Follow the prompts to enter the number you want to divert calls and messages to, and the diversion will be activated.
How long does call and message diversion take to activate on Safaricom?
Call and message diversion on Safaricom typically takes a few seconds to activate. However, it may take up to a minute for the diversion to take effect, especially if you’re using the USSD code.
Can I cancel call and message diversion on Safaricom at any time?
Yes, you can cancel call and message diversion on Safaricom at any time. Simply dial *400# and follow the prompts to cancel the diversion. Alternatively, you can use the My Safaricom app to cancel the diversion by going to the settings menu and selecting the call and message diversion option.
Conclusion: Streamlining Your Communication with Safaricom’s Divert Feature
By learning how to divert calls and messages to another number Safaricom, you can now enjoy a smoother and more organized communication experience. This is especially beneficial for individuals with multiple phone numbers or those who need to separate their personal and professional contacts. With this knowledge, you can focus on more important things, whether it’s gaming, work, or leisure activities.
Here are some additional tips to consider:
* Use your diverted number to receive important notifications from your favorite gaming platform, such as Spin-Pesa.
* Set up a separate phone number for your gaming community or clan to stay connected with your teammates.
* Consider using a virtual phone number service for added convenience and flexibility.
Clear Next Steps
To start enjoying the benefits of diverting calls and messages to another number Safaricom, follow these simple steps:
1. Go to the Safaricom website and log in to your account.
2. Navigate to the “Divert” section and select the number you want to divert calls and messages from.
3. Enter the new number you want to divert calls and messages to.
Key Statistics
* 71% of gamers prefer to play games with friends online (Source: Newzoo’s 2020 State of the Gaming Industry Report)
* 64% of mobile gamers use their phone to communicate with friends while gaming (Source: PwC’s 2020 Mobile Gaming Survey)
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